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FAQs
Beeline is built to work worldwide, wherever there is GPS coverage, but there are a few exceptions.
Remember, you have two options for riding with your Beeline: Route Mode for turn-by-turn directions and Compass Mode for an as-the-crow-flies riding experience! To swap between them, just use the ‘Compass Mode’ toggle in the top left on the route planning screen. More about each of the two modes can be found here!
Route Mode Coverage: Beeline Velo/ Velo 2
Routing for Velo products in Route Mode uses Beeline Smart Routing in the countries listed in this article.
Compass Mode Coverage:
Compass Mode works in all countries apart from China.
Your Beeline has four RockerTop™ buttons, in the N, S, E and W positions of your Velo 2 device
Hold the bottom button for 3 seconds to turn on your Velo 2.
Once you've paired up with your device and have a ride setup, you can tap the top and bottom touch buttons to scroll through the device screens.
Android phones, like popular Samsung Galaxy and Huawei P10 models amongst many others, have a battery saver mode that can reduce GPS accuracy and then cause issues for navigating with a Beeline device.
- Go to Settings on your Samsung
- Go to Apps
- From the list of apps, search for Beeline
- Tap Battery
- Tap Battery optimisation
- Tap All apps
- From the list of apps, search for Beeline
- Select Don’t optimise
How to fix this issue for Samsung phones:
- Go to Settings Android device
- Tap for Device care or Battery
- Tap Battery optimisation
- From the list of apps, search for Beeline
- Select Don’t optimise
How to fix this issue for other Android phones:
This will allow background activity for Beeline, happy riding!
When you plan a Beeline route, your route will be plotted from your current location to the destination that you set, you can change the start location at any point by tapping on it. You can adjust these to tailor your route to one that suits you best.
Enter your destination by either tapping the location on the map or using the search function in the ‘Where to?’ at the bottom of the screen.
If it is a simple A to B type of day, that is it! From here you can choose to ride the route given, or blaze your own path with light guidance by choosing the Compass option.
For the longer days, you can also add stops along the way if there are any specific places that you would like to pass through on your ride. These are called waypoints.
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